263 Ambrogio Dr,

Gurnee IL, 60031

Contact Us

Privacy Policy

Last Revised: November 6, 2025

At One Stop IT, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, interact with our content, or use our services. By using this website, you agree to the practices described below.

1. Contact Information

One Stop IT Corporation

Illinois Office: 263 Ambrogio Dr, Gurnee, IL 60031

Wisconsin Office: 520 58th Street, Kenosha, WI 53140

Email: help@thinkonestop.com

Phone: (772)ONE-STOP

2. Information We Collect

We collect information necessary to provide, improve, and secure our IT services. This includes:

A. Information You Provide Directly

  1. Name, email address, phone number, company name, and any details provided through our website’s contact or consultation forms.
  2. Information submitted when requesting a callback, scheduling a consultation, or communicating with our team.
  3. (Future) Information submitted through newsletters, live chat, or uploaded files.


B. Automatically Collected Information

  1. IP address, browser type, operating system, device information, referral URLs, and pages visited.
  2. Data collected via cookies, pixels, and analytics tools to improve site performance and marketing effectiveness.


C. Business and Service Data

  1. For clients receiving IT support or managed services, we may process limited technical or account-related data as needed to deliver those services.
  2. Note: We do not collect sensitive financial, medical, or government-issued identification information through our website.

3. How We Use Your Information

We may use collected information to:

  1. Respond to inquiries, service requests, or consultations.
  2. Deliver, manage, and support IT services.
  3. Operate, maintain, and improve our website and service performance.
  4. Analyze website usage to enhance user experience and marketing results.
  5. Conduct remarketing or advertising campaigns to reach interested visitors.
  6. Send service updates, announcements, or newsletters (if you opt in).
  7. Comply with applicable legal or regulatory obligations.

We do not sell, rent, or trade personal data for marketing purposes.

4. Tools and Analytics

To improve our services and understand user behavior, we use:

  1. Google Analytics – To analyze site traffic and usage trends.
  2. Microsoft Clarity – To understand user interactions through anonymized heatmaps and session insights.
  3. Facebook Pixel – For ad measurement and remarketing.
  4. CookiesYes – To manage cookie consent preferences.


These tools may set cookies or similar tracking technologies. You can opt out through your browser settings or by using Google’s opt-out tool.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  1. Enable essential site functionality.
  2. Analyze visitor behavior and traffic sources.
  3. Remember preferences for improved usability.
  4. Support remarketing and advertising efforts.


You can manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Sharing and Disclosure

We only share information when necessary and under strict confidentiality:

  1. Service Providers: Trusted partners that host, analyze, or help us communicate with clients. They are obligated to use your data solely for our business purposes.
  2. Legal Requirements: When required by law, subpoena, or government request.
  3. Business Transactions: If One Stop IT is involved in a merger, acquisition, or asset sale, your information may be transferred under confidentiality.


7. Data Retention

We retain personal information such as contact or form submissions for up to 24 months, unless required by law to keep it longer. Analytics and tracking data may be retained for similar periods or as governed by the respective platforms’ policies.

8. Data Security

We use industry-standard safeguards to protect your information, including:

  1. Secure Socket Layer (SSL) encryption on all website pages.
  2. Controlled access to systems and client information.
  3. Continuous monitoring and updates to maintain platform security.


Although no online system can be guaranteed 100% secure, we take reasonable and appropriate measures to protect your data.

9. Confidential Client Data

As an IT services provider, One Stop IT may, during technical support or management activities, have limited access to client systems or data. We treat all client information as strictly confidential and handle it in accordance with professional, contractual, and security obligations.

10. Children’s Privacy

Our website and services are intended for business professionals and not for children under 13 years of age. We do not knowingly collect information from minors. If we become aware that a child has submitted personal data, we will delete it promptly.

11. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  1. Access, correct, or delete personal information we hold about you.
  2. Withdraw consent to processing at any time.
  3. Request a copy of your personal data.
  4. Opt out of marketing communications.


To make such a request, contact help@thinkonestop.com

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12. International Data

Our website and systems are based in the United States. If you visit from outside the U.S., your information may be transferred and processed here, subject to U.S. data protection laws.

13. Third-Party Links

Our website may include links to external sites or services. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies before submitting any personal information.

14. SMS Communications

By providing your mobile phone number, you consent to receive SMS messages from One Stop IT regarding service updates, promotions, or other relevant communications. Message frequency may vary depending on the type of updates you sign up for.

  1. Standard message and data rates may apply.
  2. You can opt out at any time by replying STOP to any message.
  3. For help or additional information, reply HELP or contact us at help@thinkonestop.com
  4. or (772) ONE-STOP.
  5. We will not share your phone number with third parties for marketing purposes.
  6. All SMS communications are managed in accordance with applicable U.S. laws and mobile carrier requirements, including 10DLC compliance.


15. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. The latest version will always be posted on our website with the date of last update clearly indicated.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

One Stop IT

Email: help@thinkonestop.com

Phone: (772) ONE-STOP